FAQ
1. What sizes do you offer?
We offer bikinis from S to L. Please refer to our size chart for specific measurements. Our kinis have an incredible amount of stretch - for additional information on fit please read the description of your chosen bikini.
2. What is your return policy?
Provided the items are unworn, unwashed, and have all original tags and hygenic liners attached we accept returns for store credit only at this time. You have 3 days to contact us upon receiving your kini for a refund.
3. Do you offer international shipping?
Currently, we offer shipping to North America only. We are hoping to bring kini's worldwide soon!
4. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
5. Are your bikinis eco-friendly?
We are committed to sustainability and offer a selection of bikinis made from recycled materials. Look for the eco-friendly label on product pages.
6. How should I care for my bikini?
To extend the life of your bikini, rinse it with cold water after each use, hand wash with mild soap, and lay flat to dry. Avoid wringing or using harsh detergents.
7. Do you offer mix-and-match bikini sets?
Yes, you can mix and match tops and bottoms to create your perfect bikini set. Check out our collection of separate tops and bottoms for more options.
8. What payment methods do you accept?
We accept major credit cards, PayPal, and other popular payment methods. Full details are available at checkout.
9. How can I contact customer service?
You can reach our customer service team via email at ubbikini@gmail.com Our team is available Monday through Friday, 9 AM to 5 PM EST.
10. Do you offer gift cards?
Yes, we offer gift cards in various denominations, perfect for giving the gift of choice. Purchase them directly from our website.